Results-driven professional with over 6 years of comprehensive experience in Training & Lead Support, Administrative Coordination, Marketing Management, and Recruitment. Demonstrated expertise in designing and executing training programs that enhance team capabilities and performance. Skilled in streamlining administrative processes to boost operational efficiency and support organizational goals. Proven track record in developing and implementing innovative marketing strategies that drive brand awareness and engagement. Strong background in managing end-to-end recruitment processes, ensuring alignment with company culture and objectives. Excellent communicator and collaborator, dedicated to fostering a positive work environment and contributing to overall business success.
Experience: 5 - 10 years
Maintain and organize online files Constant update the Lead Generation in Brivity & Mojo Transitioning contacts to KW Command create and Update Reports through Excel Sheet Website management through Brivity
Experience: 5 - 10 years
handled mobile Customers for Billing and Technical Support Front-liner assistant to Mobile Consumers in Canada Inbound Specialist for local and international flight from and to Australia. Trained to handle High risk related concerns and Maintained confidentiality in every transactions made over the phone with guests
Experience: 5 - 10 years
Training new virtual Assistants to their new roles Coaching VAs Managing 97 VAs with different clients and job roles Created roster sheet for the division Created coaching tracking system and Training website
Experience: 5 - 10 years
Monitored ongoing marketing campaigns and constantly updating Social media sites through Brivity, facebook, Pinterest & instagram Create flyers & update existing Flyers information through Publisher Campaign editing through Canva Logo creation through Photoshop Sending email campaign blasts of Listings and events list of the month through Constant Contact
Experience: 5 - 10 years
Constant monitoring of Files and Transaction coordination documents in dotloop Managed Calendars, Appointments and inboxes related to Transaction coordination Monitor New, pending and sold listings in MLS and Generating Report for showing time Updating latest listing properties in Zillow Market Report update through Brivity CMA Scheduling professional Photographer through Flow Photos Track tasks progress through Trello Maintain availability in communication through slack
Experience: 1 - 2 years
Managed bookings and on road logistics schedule Managed email transactions and enquiries Managed drivers' contact information and schedule Managed forecast scheduling and year to date event logistics
Experience: 5 - 10 years
Monitoring Applicants through Wizehire Job Posting Conducting initial video call interviews to US applicants Processing of New Hire documents Create email to new employees through sherweb Manage files and information in Dropbox
Experience: 2 - 5 years
handled consumer mobile Customer Services / Technical support Representatives Managed daily, weekly and monthly Scorecards for 13 front-liner consultants Created weekly and monthly progress report per agent and presented to Managers for review
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