Client Success Manager | Account Manager | Lead Generation

Overview

Looking for full-time work (8 hours/day)

at $9.09/hour ($1,600.02/month)

Bachelors degree

Last Active

March 26th, 2025 (6 days ago)

Member Since

July 18th, 2024

Profile Description

With nearly a decade of diverse experience spanning different industries such as airlines, telecommunications, US tech start-ups, sales, research, fashion retail, e-commerce, RPO, and B2B sales, I have acquired a wide range of skills that can significantly contribute to your organization. Here are the key areas of expertise I have developed over the past decade:
Client Services: I possess a strong background in delivering exceptional client services, communicating effectively with both internal and external senior-level management and stakeholders, ensuring their satisfaction, and fostering long-term relationships.
People Management: Through my experience, I have developed adept people management skills, enabling me to effectively lead teams of over 140 staff and drive successful outcomes.
General Customer Service: I have a solid foundation in providing high-quality customer service and experience in handling high-level escalations and cases.
Training and Development, Including Process Mapping: I am skilled in designing and delivering comprehensive training programs, coupled with process mapping expertise to streamline operations and enhance efficiency.
Quality Assurance and Compliance: I have a meticulous approach to quality assurance and compliance, ensuring adherence to standards and regulations to maintain optimal service delivery.
Recruitment: Having been involved in recruitment activities, I am experienced in sourcing, screening, and onboarding talented individuals to build high-performing teams.
Content Researching: I possess strong research capabilities, enabling me to gather relevant and accurate information to support business objectives.
Lead Generation/Sales: My background includes driving lead generation activities and contributing to sales growth, leveraging effective strategies and nurturing customer relationships.
Events Management: I have successfully coordinated and managed events, ensuring seamless execution and memorable experiences for participants.
Graphics and Illustration: With proficiency in graphics and illustration tools, I can create visually appealing materials to support marketing and communication efforts.
Social Media Management: I have hands-on experience in managing social media platforms, crafting engaging content, and building online communities.
In addition to my expertise, I have actively sought roles that challenge me and foster personal growth. Working with international clients has equipped me with a comprehensive understanding of diverse cultures and the ability to adapt to varying business environments.