Hi there! I’m Riz!
A seasoned professional with over 8 years in the BPO industry, including 5 years of thriving in a dynamic remote environment. My journey has taken me through various domains—B2B Lead generation, Collections, Financial, Healthcare, Customer Service, Hotel Reservations, and Sales—each one sharpening my skills and enhancing my ability to connect with diverse clients.
What sets me apart is my experience as an Executive Virtual Assistant, where I mastered the art of organization and effective communication while supporting executives in their day-to-day operations. I’m passionate about delivering outstanding service and turning challenges into opportunities for growth. If you're looking for a versatile, dedicated professional who can drive results and elevate your team's performance, I would love to bring my expertise to your organization!
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 2 - 5 years
Experience: 1 - 2 years
Experience: 6 months - 1 year
Experience: 1 - 2 years
Key Responsibilities & Achievements Executive Calendar & Scheduling: Managed complex C-suite calendars, coordinating multi-time zone meetings and proactively resolving scheduling conflicts. Email & Communication Management: Prioritized and responded to emails, drafted executive communications, and streamlined interactions across multiple platforms (email, phone, Slack, Teams). Travel Coordination: Organized seamless domestic and international travel, managing itineraries, bookings, and last-minute changes while maximizing perks and rewards. Project Management: Managed projects, tracked timelines, and delegated tasks using tools like Asana and Trello to ensure timely delivery of key milestones. Client Relations & Customer Service: Served as primary contact for clients, vendors, and partners; organized events and ensured smooth logistics for meetings and conferences. Document & Report Management: Created and maintained documents, presentations, and reports, and assisted with invoicing and budget tracking. Social Media & Content Support: Managed social media accounts, drafted posts, and helped maintain an active online presence for executives. Confidentiality & Discretion: Handled sensitive information with the utmost care and confidentiality, especially around executive strategy and financial matters. Technology Proficiency: Skilled in Microsoft Office Suite, Google Workspace, Zoom, Slack, project management software (Asana, Trello), and CRMs. Core Skills Time Management & Prioritization Strong Communication & Problem Solving Attention to Detail & Adaptability Customer Service & Relationship Building Confidentiality & Discretion
Experience: 6 months - 1 year
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