Executive Assistant | Operations Support | E-commerce

Overview

Looking for full-time work (8 hours/day)

at $11.60/hour ($2,041.60/month)

Bachelors degree

Last Active

November 18th, 2024 (5 days ago)

Member Since

September 9th, 2022

Profile Description

Experienced E-commerce Virtual Assistant specializing in Executive Assistance, Process Improvement, People Operations, and Customer Support

My goal is to support your business priorities and provide you with tailored support services designed to meet your specific needs. I don't follow a one-size fits all approach as each client has its unique needs. I'm ready to get into details and work with you to identify what works for your business. 

I have 6 years of experience in Quality Assurance and People Development and 2+ years of remote work experience for clientele in the start-up space. I enjoy working with visionary entrepreneurs and supporting them in their journey.

Working With Me:
I'm empathetic and I care
Adaptability is nothing new to me
I don't wait to be told what to do

How I add value:
We will work together to streamline your operations and get you to a point where you can focus on areas of your business you want to spend more time doing. 

I have experience with:
Executive Support: Keep your day-to-day running smoothly with inbox management, drafting correspondence, calendar management, travel arrangements, general research, and report preparation.
Customer Support & Management: Seamlessly manage customer inquiries and identify customer experience gaps, fostering loyalty and satisfaction.
People Development: Develop associates and foster a culture of continuous learning to drive better business performance
Talent Acquisition: Help you grow your teaUpgrade to see actual infombers by sourcing candidates that align with your skills and culture requirements
Marketing & Outreach: Drive brand awareness and engagement through targeted customer-centric campaigns, outreach strategies, and captivating design.

Tools & Platforms Proficiency:
Productivity tools: Google Suite/ Notion / Asana
CRM: Zendesk / Reamaze
Graphic Design: Canva
Communication & Collaboration: Slack / Zoom / Loom
E-commerce Platforms: Shopify / Meta Business Suite
Marketing Tools: Mailchimp / Klaviyo / Sendlane
Scheduling: Calendly
Transcription: Otter
AI: Chat GPT 4, Gemini

Industry Experience:
E-commerce
Retail / Consumer Goods
Banking & Financial
Sports
BPO