Hire top-tier Process Improvement experts

Reliable and result oriented Quality Assurance professional with over 4 years of experience dedicated to ensure highest quality outcomes. Adept skills in providing solutions to opportunities and providing improvement plans to enhance efficiency to ensure client's satisfaction and achieve or even exceed expectations.

*10 years of experience in the Customer Service Industry*Experience in Retail, Travel, and Educational Accounts with email, phone, and chat support*3-year experience as Quality, Training, and Process Improvement Head for customer service accounts with 200+ employees*OneCRM Salesforce LightningHere's how I can support your business! *E-COMMERCE SUPPORT: With a keen eye for market trends and a strategic approach, I help clients increase their online sales and cr

Customer Service, Module Creation and Development, Process Improvement, Facilitation, Communication Coaching, Telecommunication and Utility, Email Management and Chat Support, Quality Assurance, Freight Forwarding, Data Entry and Database Management, Telephone Support, MS Office, Performance and Project Management, Property Management, and Home Loan Administration

1. Technical Analysis2. Analytical Skills3. Leadership Skills4. People Management/Mentoring5. Excel, Word, PPT6. MRP/ERP/SAP7. Negotiation Skills8. Big Query9. Confluence10. Salesforce11. Shippit12. Slack13. Google Suites14. SQL

I am a results-driven professional with extensive experience in operations management, supply chain planning, and systems administration. With a proven track record in industries ranging from manufacturing to education, I bring a unique blend of analytical skills, process optimization expertise, and leadership abilities to every project.My career includes roles such as Materials and Production Planner, R2P User Access and System Admin Support, Operations Executive, and Full-time Lecturer.

Dedicated Process Improvement and Quality Specialist with a proven track record of leadership, extensive supervisory, and managerial experience. Recognized for driving organizational excellence through the implementation of ISO standards and continuous improvement methodologies. Adept at optimizing operations and enhancing product quality.

With a strong background in financial management and keeping an eye for details, I am confident in my ability to contribute effectively to your team.

-Accountable for the development and implementation of training strategies, plans, and processes to support organizational goals. Responsible for all Training Programs and ensure that there are collaborative programs operating at all times. Key Responsibilities: - To recommend and implement training and development programs for front-line staff and leaders. - To help achieve excellence in Sales and Customer Service Division, call handling and mastery of products.

Dedicated and detail-oriented Customer Service Specialist with over 10 years of experience in customer service management, technical support, and team leadership. Skilled in mentoring, process optimization, and problem-solving to enhance customer experience and team eAiciency. Adept at handling escalations, training new hires, and ensuring smooth workflow operations. A dependable self-starter with excellent communication and interpersonal skills.

I am a professional with experience in quality assurance, production management, and team leadership in ISO 9001:2015-certified companies. Skilled in inventory management, lean manufacturing, and using tools like Excel, SAP ERP, and SQL, I focus on driving efficiency and quality. As a leader, I excel at managing cross-functional teams and delegating tasks to meet organizational goals.