Skilled Admin Assistant | Expert Property Manager

I led multiple projects as a Farm Operations Officer, coordinating with government agencies, stakeholders, and clients, which honed my skills in liaison and administrative support. I managed overall business operations, providing executive support, addressing client inquiries, and ensuring high standards of customer service. Additionally, I facilitated training sessions and educational tours for local and international guests, developed SOPs to streamline operations, and maintained efficient systems for inventory, record-keeping, and financial management. In managing Airbnb listings, bookings, and executive appointments, I further refined my organizational and scheduling abilities. Attending stakeholder meetings on behalf of executives and conducting weekly staff check-ins allowed me to maintain effective communication across teams and address internal concerns promptly, ensuring smooth and efficient operations.

As a Farm Operations and Agri-Tourism Training Officer at Luntiang Republika Ecofarms Corp., I gained hands-on experience managing Airbnb listings, property management, and guest communications. I oversaw daily operations to ensure smooth bookings and guest satisfaction, contributing to a consistent 5-star rating across multiple properties. My efforts led to a 10% increase in bookings and improved guest retention through exceptional client engagement. Additionally, I secured certifications and recognition from the LGU, establishing Luntiang Republika Ecofarms Corp. as a leading organic agri-tourism site in the region.

I was responsible for coordinating multiple Airbnb properties, managing booking schedules, guest communications, and ensuring smooth operations. This required a proactive approach to communication, a strong attention to detail, and the ability to handle multiple client interactions simultaneously. I also coordinated farm tours and training sessions, managing appointments and maintaining relationships with institutional buyers, vendors, clients and stakeholders. These experiences have strengthened my skills in organizational management, customer relations, and appointment scheduling — all key to efficiently managing leads and nurturing relationships with potential clients.

I have a direct and hands-on experience to operations management, focusing on building streamlined processes, coordinating cross-functional teams, and supporting a collaborative work culture. In my previous role as a Farm Operations Officer, I created and improved SOPs that made day-to-day operations smoother and more efficient. By setting up structured communication systems, I helped teams avoid common bottlenecks, which allowed projects to move forward without delays. One of my favorite parts of the role was leading team trainings and check-ins, where I worked directly with the staff to address issues, encourage teamwork, and celebrate wins. I also enjoy using data insights to make informed decisions; for example, I would look at productivity trends to tweak our approach and boost efficiency. This experience has given me a strong foundation in managing and improving operations to support team success.

I have 1.5 years of hands-on experience in e-commerce management, specifically managing agricultural products for marketing and sales through social media platforms (Meta Business Suite) at Luntiang Republika Ecofarms Corp. In my role as Farm Operations Officer, I was the primary point of contact for client orders, overseeing logistics management and handling client inquiries. I also took charge of inventory management, purchasing, and maintaining up-to-date records for goods, ensuring seamless operations for both inbound and outbound strategies. This experience has provided me with a solid foundation in e-commerce practices, particularly in product sales, customer service, and inventory control."