Customer Service Expert - Shopify Store Manager
Almost 6 years of experience in Customer Service and Sales all over USA.I 've worked as a Virtual assistant for an e-commerce store. I communicate directly to the customer and supplier. I also handled an e-commerce store for personalized gifts inside Upwork on Quarter 4 of the year (October, November, December) which is considered the busiest time. I answer email concerns regarding order status, cancelation, replacement, refund, and other things about the product itself. This also i