VIRTUAL ASSISTANT

I have real estate cold calling experience, generating 5-10 qualified leads daily and closing 2-3 deals per month. This role sharpened my communication, negotiation, and objection-handling skills, while also deepening my understanding of the real estate market and client needs.

I have one year of experience in the call center industry, handling both order-taking and billing support. At Papa John’s, I processed customer orders efficiently while ensuring a positive experience. At Comcast, I assisted with billing inquiries, payment issues, and account concerns. These roles improved my ability to communicate effectively, resolve problems quickly, and handle high-pressure situations with professionalism and empathy.

As a part-time social media manager, I promoted used cars on Facebook by creating engaging captions, curating high-quality photos, and producing reels. I also crafted detailed descriptions to highlight key features, ensuring the content attracted potential buyers. This role enhanced my creativity, content creation skills, and ability to engage audiences effectively to drive sales.

I have brief lead generation experience with a small agency, where I researched prospects, crafted personalized messages, and followed up to generate interest. This role improved my prospecting, written communication, and attention to detail in client interactions.

During my internship at an accounting firm, I handled data entry and encoding*of receipts, billing, and sales records with accuracy and efficiency. This experience enhanced my data management, organizational skills, and attention to detail, ensuring precise and timely financial documentation—skills I can apply to streamline your company's operations.

I have experience in dental billing, where I handled insurance verification, claims follow-ups, and payment discrepancies. I ensured accurate documentation and clear communication between dental offices and insurance providers. This role strengthened my attention to detail, problem-solving skills, and ability to manage billing systems efficiently.

I tutored three children at different educational levels, focusing on foundational skills, homework assistance, and exam preparation. This role strengthened my adaptability, patience, and ability to tailor teaching methods to individual learning styles.

As a personal assistant for a small company, I managed emails, schedules, meetings, and team communications to ensure smooth daily operations. This role strengthened my organizational skills, attention to detail, multitasking, and communication while allowing me to anticipate and address my boss’s needs efficiently.