Hire top-tier Medical Services experts

Need a Medical Virtual Assistant for the long haul?• 10 years of Healthcare Service Experience in the US Healthcare industry.• HIPAA-certified• Eyes and heart always on the goal - SUCCESSSeems like a good fit? Let's Talk!MEDICAL VIRTUAL ASSISTANT•Chat/Email Support• Appointment Scheduler• Intake Coordinator• Insurance Verification• Medical billing is "my forte"• Insurance claim submission and follow-up•

I'm a Registered Nurse in the Philippines and passed the NCLEX exam. My professional experience is rooted in time management and patient care with exposure to clinical nursing duties at the Provincial Hospital and as a Virtual Freelancer. Has an accumulated 3-4 years of hospital experience and more than 12 years of an online presence as a Virtual Assistant (Data Entry/Social Media Manager/ Healthcare).I am proficient in communicating in both English, Filipino, and Cebuano/Bisaya.

Work ExperienceVIRTUAL ASSISTANT (Customer Support & Sales Representative)Happy Life Cleaning LTD.June 2023 - Present1. Operations: I streamline workflows by refining SOPs, oversee customer service processes, handle escalations, and analyze performance metrics to enhance efficiency.2. Sales and Marketing: I develop strategic sales plans, manage customer interactions using CRM tools, implement multi-channel marketing campaigns, and create engaging content./

I am an undergrad of BS Pharmacy with a medical background as a Clinical Researcher Associate for New Drug Applications and Hyperlipidemic drugs, transitioned to a different field of career as a customer service representative in a BPO company, and worked as a Product Operations Researcher in a private digital Marketing company specializing in B2B Lead Generation. I am committed and a passionate worker. I have the ability to process jobs within a certain time frame. Easily be trained.

OBJECTIVE:To work for a company where I can utilize my skills, gain further experience, and contribute to the enhancement of the company's productivity and reputation.Skills:Customer Service Campaign ManagementEmail Management and MarketingSocial MediaProject and Time ManagementWork Experience:WIPRO BPO - July 2016 – January 2019 CUSTOMER SERVICE REPRESENTATIVE |United Health Group Shift: Graveyard 8:00 PM TO 5:00 AM MNL TIME

Trained as a full revenue cycle management medical virtual assistant. Responsible in providing customer service and administrative support to providers such appointment scheduling, verifying eligibility and benefits, getting prior authorization/referrals, and billing which includes claims submission and payment follow up. I was trained as well on how to code a diagnosis (ICD 10) and rendered procedures (CPT). I was also exposed in different types of electronic health record (EHR) such us AthenaN

I have more than 2 years working as an Emergency Department medical coder and 9 months as an anesthesia coder.6 years experience as back office BPO customer service representative. Also trained as a medical biller and have basic knowledge of being a medical virtual assistant.

Alone we can do so little; Together we can do so much. Are you ready for your business to grow even more? I'm the type of person that if you ask me a question and I don't know the answer, I'm gonna tell you that I don't know. But I bet you what, I know to find the answer and I will the answer. Experienced: I worked in a Convergys-Concentrix (BPO company) for almost 8 years (7 years and 11 months). CENTURYLINK - T

My training in healthcare services has given me the information and pertinent abilities I need to deal with patients. That will help me to address the member's or patient's medical needs. helping them with their daily routine, patient care, and medicine intake.I worked as a customer service representative for more than two years in the BPO sector, handling sales and billing while utilizing CRM software to manage customer information. That makes it easier for me to do the tasks, including b

+ 7 years Customer Service Specialist, trained Medical Virtual Assistance & HIPAA Certified. You can call me Marry, I am trustworthy, flexible and can start immediately.