Overview
Looking for full-time work (8 hours/day)
at $7.00/hour ($1,232.00/month)
Bachelors degree
Last Active
December 3rd, 2024 (today)
Member Since
January 1st, 2021
Profile Description
3+ years of experience as a Workforce Planning Specialist for both chats and
inbound calls·
3+ years of experience as a Senior Quality Analyst for a US-based cruise line
4+ years of experience as a Customer Service Representative for US-based accounts
7+ years of experience in data analysis with advanced Excel skills (formulas,
tables, graphs, and pivot tables). Experienced in creating dashboards,
filtering, analyzing, and reporting out data using Microsoft Excel.
Experienced in setting up processes and reports with a continuous review and implementation of process improvement opportunities.
Regularly collaborated with senior leadership from various departments through
Drafted and edited reports, documents, and official communications for senior
management, maintaining a high level of professionalism and confidentiality.
Experienced in handling timekeeping and attendance monitoring, including vacation leave and sick leave monitoring for a large group of employees.
Experienced in using the following tools: Salesforce, Zoho, JDEdwards, Avaya, Verint,
Workday, Google Workspace, Microsoft 365, Slack
1 year experience in using SQL (creating and modifying tables/datasets)
Top Skills
Office and Administration » Microsoft Excel
Experience: 5 - 10 years
Customer Support » Customer Service
Experience: 2 - 5 years
Other Skills
Human Resources » Sop Writing
Experience: 2 - 5 years
Human Resources » Policy Writing
Experience: 2 - 5 years
Office and Administration » Data analysis
Experience: 5 - 10 years
Office and Administration » Quality Assurance
Experience: 2 - 5 years
Project Management » Workflow
Experience: Less than 6 months
Human Resources » Payroll » Timekeeping
Experience: 2 - 5 years
Project Management » Process Improvement
Experience: 2 - 5 years
Project Management » Capacity Planning
Experience: 2 - 5 years
Software » Data Engineering » SQL
Experience: 6 months - 1 year
Marketing » Social Media Management » Social Media Marketing
Experience: Less than 6 months
Office and Administration » Power BI
Experience: 6 months - 1 year
Basic Information
- Age
- 36
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Bacoor, Cavite
- Tests Taken
- IQ
- Score: 120
- DISC
- Dominance: 35
- Influence: 5
- Steadiness: 30
- Compliance: 30
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
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