Experienced Fraud & Risk Analyst with a Strong Background in Customer Experience and Sales. Results-driven professional with over 6 years of experience in customer service. Over 3 years in fraud detection, and risk analysis. Proven expertise in identifying fraudulent activities, mitigating risks, and enhancing customer trust. Adept at analyzing financial transactions, investigating claims, and implementing fraud prevention strategies.
Strong background in sales and customer experience, excelling in building relationships, upselling products, and ensuring high customer satisfaction. Skilled in data analysis, decision-making, and compliance with financial regulations. Passionate about leveraging analytical and interpersonal skills to drive business success while maintaining customer trust and regulatory compliance.
Experience: 2 - 5 years
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