Ana

Customer Service Specialist

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Overview

Looking for full-time work (8 hours/day)

at $4.00/hour ($704.00/month)

Bachelors degree

Last Active

November 6th, 2024 (6 days ago)

Member Since

July 18th, 2018

Profile Description

I've worked for a private individual as a transcriptionist for the span of two years prior to me going back to school for a BS in Pharmacy.
I used express scribe efficiently, and I believe I am good at being a transcriptionist.
I have a little bit of OCD, so I know my work impressed my previous employer enough to keep me on until I had to stop work for school.
I now have a significantly lighter load; enough for me to go back to work- may it be for regular or part time.
My previous employer can not take me on as he has regular transcriptionists now and says he needs to prioritize them- which I respect. He is a great employer.
I would love to be a medical transcriptionist since that is what my field is about. I can work with minimal supervision, I am resourceful and diligent. I want something long term if possible because enjoy this kind of work and it will be an honor to work for you.

Top Skills

E-Commerce » Shopify

Experience: Less than 6 months

As a customer service specialist using Shopify, my experience has been quite effective. The platform offers comprehensive tools for managing customer inquiries, including order tracking and customer profiles. This makes it easy to provide timely and accurate support. The integration with apps for live chat and email enhances communication, allowing for quick resolution of issues. Overall, Shopify equips me with the resources needed to deliver exceptional customer service.

Customer Support » Customer Service » Gorgias

Experience: Less than 6 months

Using Gorgias for replying to emails and chats has been quite streamlined. The platform’s intuitive interface allows for quick responses, which helps maintain a consistent tone across all communications. The integration with various channels means I can manage customer inquiries in one place, reducing the time spent switching between apps. Overall, Gorgias enhances productivity and improves customer engagement

E-Commerce » Shipstation

Experience: Less than 6 months

As a customer service specialist using ShipStation, my experience has been very positive. The platform streamlines the shipping process, allowing me to easily track orders and manage shipments from various carriers. Its integration with e-commerce platforms makes it simple to access order details and resolve customer inquiries efficiently. The ability to generate shipping labels quickly helps reduce turnaround time, enhancing overall customer satisfaction. Overall, ShipStation has been a valuable tool for improving shipping accuracy and customer communication.

Other Skills

Marketing » Content Creation » Blogging

Marketing » Content Creation » Proofreading

Office and Administration » Transcription

Marketing » Content Creation » Technical Writing

Marketing » Content Creation » Microblog Content Writing

E-Commerce » Inventory Management » Quality Control

Human Resources

Real Estate » Appointment Setting

Office and Administration » Microsoft Excel

Office and Administration » Data Entry

Office and Administration » Email Management

Office and Administration » Personal Assistant

Basic Information

Age
41
Gender
Female
Website
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Address
Bacolod City, Negros Occidental
Tests Taken
IQ
Score:  125
DISC
Dominance: 32
Influence: 15
Steadiness: 31
Compliance: 23
English
C2(Advanced/Mastery)
Uploaded ID
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