Training Specialist & Customer Service|Virtual Assistant
Hello! I'm John Michael "Mike" Joson, a seasoned Customer Service and Training Specialist with over 7 years of experience in the BPO industry and a robust background in virtual assistance. Currently, I am a dedicated Training Specialist at a US-based agency, where I equip new hires with essential skills to excel in their roles. My journey began as a Customer Service Virtual Assistant in July 2021, and I quickly advanced to my current position in August 2023 due to my commitment and expertise.