Ma
Customer Support & Service Delivery Professional | Remote-Ready | Process Improv
Verified
Overview
Looking for part-time work (4 hours/day)
at $8.00/hour ($704.00/month)
Bachelors degree
Last Active
March 26th, 2025 (6 days ago)
Member Since
March 24th, 2025
Profile Description
I am a customer support and service delivery professional with over 10 years of experience helping companies improve customer satisfaction, key account management, and process efficiency.
Expertise in: Customer Support, Service Delivery, Account Management, Work Order Management, and Escalation Handling
Tech Skills: Microsoft Office, SAP ECC, CRM Tools (Siebel CRM, Microsoft Dynamics 365)
Remote-Ready: Experienced in working with global teams using Zoom, and Microsoft Teams
I’m looking for remote customer support or service delivery roles where I can leverage my skills to improve customer experiences and business processes.
Top Skills
Professional Services » Management Services » Customer Support Management
Experience: 10+ years
Customer Support » Customer Service
Experience: 10+ years
Customer Support » Back Office Support
Experience: 10+ years
Other Skills
Customer Support » Email Support
Experience: 10+ years
Customer Support » Customer Service » Conflict resolution
Experience: 10+ years
Office and Administration » Problem Solving
Experience: 10+ years
Customer Support » Customer Relationship Management
Experience: 10+ years
Project Management » Process Improvement
Experience: 2 - 5 years
Marketing » Sales » Order Management
Experience: 5 - 10 years
Basic Information
- Age
- 39
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Cebu, Cebu
- Tests Taken
- IQ
- Score: 113
- DISC
- Dominance: 37%
- Influence: 8%
- Steadiness: 18%
- Compliance: 37%
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
SEE MORE REAL RESULTS“My life has gotten so much better. It changed my life, and I know it can change yours”
- Lukas Rohler
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