
E-commerce| Customer Service| Technical Support | Back Office Support
I specialize in technical support and customer service, with a focus on troubleshooting hardware/software issues, processing refunds, and communicating effectively across multiple channels (chat, email, phone). I have experience assisting non-tech-savvy customers and managing orders, escalations, and complex issues efficiently. I’m skilled in fraud investigation, evaluating customer files, and conducting background checks with attention to detail. Additionally, I have a strong background in ord