I’m an IT Service Desk professional with experience in managing inbound calls, troubleshooting technical issues, and handling i
I have a solid understanding of Microsoft Office apps, strong communication skills, and expertise in troubleshooting. I am able to manage multiple tasks, meet deadlines, and approach my work with consistency and patience.
Experience: 2 - 5 years
I handle inbound calls, troubleshoot technical issues, log and manage incidents, and provide step-by-step guidance to users. I also escalate complex issues when necessary.
Experience: 2 - 5 years
My skill include performing audits, sending monthly reports to leads, coaching, conducting huddles, and sending Tech Alerts and QA tips for improvement and guidance
Experience: 2 - 5 years
I facilitate the training of new team members in our project, conducting knowledge transfer sessions, providing coaching, and offering guidance on how to effectively manage and complete our daily tasks.
Experience: Less than 6 months
I have some previous experience in HR, where I assisted with the hiring process and communicated with candidates.
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
SEE MORE REAL RESULTS“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.