I was with global recruitment for 2 years and 6 months handling global talent acquisition that was based on the US, Trinidad and Tobago, India and Colombia partnered with their local team. My primary role was to assist and fill up the required class by doing paper, outbound and inbound phone calls and virtual screening. I worked as a Recruiting Supervisor from the previous 2 years of my employment handling multiple recruiters with their metrics. Aside from recruitment I also worked with an omnichannel retail account
as their Customer Service Representative doing tracking, order entry and service recovery via phone and worked as a Reservation Specialist for a car rental service both in the United States and abroad.
Experience: 6 months - 1 year
Enhanced customer satisfaction by providing personalized support and solutions to their inquiries. Answered customer service inquiries via telephone platform (AVAYA and AVAYA One-X) to address customer’s needs and promote optimum outcomes. Help customers on their profile creation, placing online orders, tracking and performing service recovery.
Experience: 2 - 5 years
Conducted phone interviews(Livevox) to assess applicant’s relevant knowledge, skills experience and aptitudes. Improved candidates recruitment experience through the usage of CRM and ATS (Talkpush). Gathered and generated quality leads through various sourcing channels such as Naukri, Betterteams, ZipRecruiter, Indeed, CareerBuilder and social platform connected to Meta. Fill classes and requisitions base on clients requirements.
Experience: Less than 6 months
Experience: Less than 6 months
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