Airam
Rockstar Customer Service Rep / Operations Manager
Verified
Overview
Looking for part-time work (4 hours/day)
at $11.00/hour ($968.00/month)
Bachelors degree
Last Active
November 21st, 2024 (today)
Member Since
February 8th, 2017
Profile Description
WORK RELATED EXPERIENCE:
CUSTOMER SERVICE ASSOCIATE
-provide customer service that exceeds expectations
-help customers with inquiries via
-address customer concerns regarding orders, refunds, returns and other disputes
VIRTUAL ASSISTANT
-managed online shops with the use of Shopify and Big Commerce
-answered
-worked closely with vendors regarding inventory and shipment of orders
-developed and improved SOPs to help further improve the business
KNOWLEDGEABLE IN THE USE OF THE FOLLOWING TOOLS:
*SHOPIFY
*DROPIFIED(previously Shopified)
*BIG COMMERCE
*HELPSCOUT
*ZENDESK
*REAMAZE
*BASECAMP
*ASANA
*SLACK
*AMAZON SELLER CENTRAL
Other Skills:
*CANVA - To create banners and designs for marketing purposes
*ADOBE PHOTOSHOP - To do basic graphic design
*ADOBE LIGHTROOM - To do post-processing for photographs
PERSONAL QUALITIES:
-Excellent written and oral English communication skills
-Goal oriented
-Can multitask
-Can work effectively and efficiently with minimal supervision
-Can work individually or with a team
-Knowledgeable in MS Office tools/Google Tools
Let me know if you might need additional information!
Top Skills
Professional Services » Management Services » E-Commerce Management
Experience: 2 - 5 years
Professional Services » Management Services » Customer Support Management
Experience: 2 - 5 years
Customer Support » Customer Service
Experience: 5 - 10 years
All around customer support superstar.
Other Skills
E-Commerce » Shopify
Experience: 1 - 2 years
E-Commerce » Bigcommerce
Experience: 2 - 5 years
Customer Support » Ecommerce » Amazon
Experience: 2 - 5 years
Human Resources » Sop Writing
Experience: 1 - 2 years
Design » Graphic Design » Canva
Experience: 1 - 2 years
Basic Information
- Age
- 32
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Bacolod City, Negros Occidental
- Tests Taken
- IQ
- Score: 125
- DISC
- Dominance: 44
- Influence: 19
- Steadiness: 19
- Compliance: 19
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
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