Bb
Customer Service Expert with Training and Development Skills
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $4.00/hour ($704.00/month)
Bachelors degree
Last Active
February 18th, 2025 (today)
Member Since
January 27th, 2025
Profile Description
I'm a customer service and training expert with a passion for empowering others to succeed. My experience spans from onboarding and coaching new hires to providing comprehensive product training and technical support. I'm adept at building strong teams, fostering positive work environments, and driving results. I'm also a skilled communicator and problem solver, always eager to go the extra mile for my clients. I'm confident in my ability to contribute significantly to your team and help your organization achieve its goals.
Top Skills
Office and Administration » Team Collaboration
Experience: 1 - 2 years
A team player with a strong ability to collaborate effectively with others
Customer Support » Customer Service » Chargeback Analysis
Experience: 5 - 10 years
I handled inbound calls related to claims or disputes concerning bank account charges, ensuring customer satisfaction and resolving issues efficiently.
Other Skills
Customer Support » Ecommerce » Amazon
Experience: 6 months - 1 year
I have over six months of experience providing email and phone support for Amazon Seller Support when I started in the customer service industry. I managed both inbound and outbound calls and emails, assisting sellers with their Amazon accounts.
Office and Administration » Team Leadership
Experience: 6 months - 1 year
I have experience in team leadership, constructive feedback strategies, and the application of the GROW coaching method.
Customer Support » Back Office Support
Experience: Less than 6 months
Coaching » Training and Development
Experience: Less than 6 months
Skilled in designing and delivering training programs, coaching (GROW) and mentoring individuals, and providing constructive feedback.
Basic Information
- Age
- 31
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Barili, Cebu
- Tests Taken
- IQ
- Score: 110
- DISC
- Dominance: 27%
- Influence: 7%
- Steadiness: 29%
- Compliance: 37%
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
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