5+ years Customer Service|Cold Calling| Appointment Setting

Overview

Looking for full-time work (8 hours/day)

at $8.00/hour ($1,408.00/month)

Bachelors degree

Last Active

December 4th, 2024 (8 days ago)

Member Since

November 1st, 2024

Profile Description

Where customer care meets excellence. Trust me to handle your clients

Here's what I can offer to you: 

Customer Service
Provide prompt and friendly support to customers, resolving inquiries and issues via phone, email, or chat. Maintain a professional and positive attitude to enhance customer satisfaction and loyalty. Consistently meet or exceed service quality standards.

Billing Support
Experienced in billing support, assisting customers with inquiries, processing payments, and resolving discrepancies to maintain accurate account records. Skilled at troubleshooting issues and explaining charges clearly, customer-friendly to enhance satisfaction and trust.

Data Entry
Accurately input and update customer information into databases, ensuring completeness and precision. Maintain organized records and adhere to data privacy standards. Efficiently handle large volumes of data with minimal errors.

Lead Generation
Identify and qualify potential leads through research and outreach efforts. Engage prospects to assess their needs and establish initial interest in company offerings. Maintain a well-organized lead database for follow-up actions.

Appointment Setting
Schedule and confirm appointments with potential and existing clients to support business growth. Coordinate with clients to find mutually convenient times while managing calendar conflicts. Ensure follow-up communication to minimize no-shows and cancellations.

Familiar with a variety of tools and applications 
• MS Office ( Word, Powerpoint, Excel)
• G Suite (Docs, Drive, Sheets, Contacts, Meet)
• Communication ( MS Teams, Slack, WhatsApp, Skype, Zoom)
• Social Media Platforms (Facebook, Instagram, Youtube, Linkedin, Tiktok)
• AI ( ChatGPT,)
• CRM (GoHighLevel, Hubspot, Pipedrive)
• Lead Scraping (SeamlessAI, Apollo, SalesNavigator)

Why work with me?
Choose to work with me, and you’ll always have someone who listens, solves, and makes things easy, right when needed! I’m here to make every interaction smooth, clear and focused on you.

I’m very excited about the possibility of contributing to your team and would love the opportunity to discuss it with you. Send me a message now and let me know!