Mary
Customer Service Rep | HR Service Delivery Associate
Verified
With Timeproof
Overview
Looking for full-time work (10 hours/day)
at $3.48/hour ($765.60/month)
Bachelors degree
Last Active
January 12th, 2025 (9 days ago)
Member Since
August 26th, 2024
Profile Description
“We don't have to do all of it alone. We were never meant to.”
-Brene Brown
Hi, I'm
Like:
Online Teacher / English Teacher
- Acadsoc (Work From Home Setup)
- July 2019 - December 2019
- Teaching English Language to chinese students through online.
- We used variety of virtual classroom like: A-Classroom | Class In |
Public Employment Service Officer
- Public Employment Service Office (PESO-Infanta Quezon)
- February 2020 - December 2020
- We serve as the provider of the information, for the jobs available near in our town. - We collect data from the establishments within our area.
- We used some client software like: Microsoft Office Word | Microsoft Excel |
Microsoft Powerpoint | Outlook | Etc..
Customer Service Representative
- Telus (Pasig City)
- February 2021 - August 2021
-
- Assist the customers, responding to customers' inquiries, resolving issues, managing accounts, and providing exceptional experience.
- Used: Microsoft Excel | Google Sheets | Zoho | Etc..
HR Service Delivery Associate | Quality Auditor | Trust & Safety
- Accenture (Mandaluyong City)
- September 2021 - March 2022
- Dealing with the papers / documents of Human Resource
- Prepare contract of newly hired | Checking their requirements
- CRM Software like: Salesforce | SpringCM | Workday
- Meeting Software like: MS Teams | Zoom | GMeet | Google Workspace | Microsoft 365
Cashier | B2B Specialist |Customer Service Representative
- Ace Hardware Philippines (Mandaluyong City)
- April 2022 - December 2023
- Greet Customers | Answering Customers Questions | Cash Registers | Collecting Payment | Issuing Receipts | Maintaining a Clean Workspace | Etc..
- Answering Phone Calls | Make an online order | Create data files for B2B Engagement | Make phone calls for B2B Engagement.
- Software Used: Microsoft 365 | ODS (Operational Data Store) |
- Online Shop & Delivery: SM Malls Online | Pickaroo | Lalamove | Etc..
- EFT (Electronic Funds Transfer): EFT POS Terminal
In addition, I have a great passion for working as a Virtual Assistant and I always make myself alert to learn all the newest and updated materials. In every job, I give my best to improve my skills and abilities. Besides, I have a strong communication and convincing skill to deal with any kind of clients.
Furthermore, I am expert on-
- Creating Presentation
- Providing Customer Service
- Organization Skill
- Problem Solving Orientation
- Computer Proficiency and many more.
I believe in Hardwork and honesty. I am always interested in making long term professional relationships with my clients to ensure that every project becomes successful. So, if you hire me, I can assure you that you will not regret your decision.
Top Skills
Human Resources » HR Management
Experience: 6 months - 1 year
Well, this is probably the most fun job that I had. It was quite interesting when I applied for this job because I know this will help me to improve some skills that I didn't learn from my previous work. And yes I was right, there's more on the documents and papers. We used some CRM Software that is new to me, and we also used some meeting software that I'm familiar with.
Coaching » Homeschool » Tutorial Teaching
Experience: 6 months - 1 year
Well, it's pretty obvious that it is really hard to teach or to coach someone personally, even online. But it's my profession, and that is why it's easy for me.
Design » Graphic Design » Canva
Experience: 5 - 10 years
Oh, this one is my favorite. It's total fun editing some stuff. I really had a great time in Canva. When someone asks me to do something for them as a job, I literally take it and do it as my favorite pastime / entertainment and not as a job. It helps me with evolving my ability to design not just better but the best one.
Other Skills
Customer Support » Ecommerce » B2B
Experience: 1 - 2 years
Had a great experience of meeting a lot of clients. It helps me to build good relationships with customers, close deals and grow sales in a B2B environment.
Customer Support » Customer Service
Experience: 1 - 2 years
I'd always prioritize customer's satisfaction by listening to them and knowing their needs. I also learned how to solve problems promptly and to provide vivid and concise information.
Video Editing » CapCut
Experience: Less than 6 months
I had a lot of fun doing this stuff. It gave me the idea that simple pictures could be edited and produced as advertising videos.
Marketing » Content Creation » Creative Writing
Experience: 5 - 10 years
I have been doing it for so long, and I'm still learning about it, even enhancing. It gives me a lot of time to think, to gain some ideas. To share my thoughts.
Marketing » Content Creation » Proofreading
Experience: 5 - 10 years
As a graduate of the English Course, there are some people in my community who asked me to help them with their writings and designs. And then I tend to check their grammar as I should. It helps me to improve those skills of mine, because I'm not a perfect person because there are times I commit mistakes also.
Design » Graphic Design
Experience: 10+ years
I always tend to improve my designing skills, whatever it is. It may be a poster, a leaflet, a simple invitation, a video, etc.
Customer Support » Email Support
Experience: 6 months - 1 year
this skill helps me to communicate with my client, know their needs, assist nd process their request.
Office and Administration » Personal Assistant
Experience: 1 - 2 years
When someone relies on me, it makes me feel strong, as I'm the one who's helping him/her. And by simply answering phone calls, using basic computer software and replying with email, it also enhances my skills and abilities to improve as an individual.
Marketing » Appointment Setting
Experience: Less than 6 months
Be with this kind of skill, will help the company to gain or engage with some potential customer.
Office and Administration » Transcription » Typing
Experience: 5 - 10 years
Converting something into text was actually a difficult one. But it will give you the time to also think critically.
Office and Administration » Microsoft 365
Experience: 2 - 5 years
This skill helps me in a lot of ways and circumstances. Learning Microsoft 365 and other skills under it was one of the best skills that a person can have.
Basic Information
- Age
- 30
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Infanta, Quezon, Quezon
- Tests Taken
- IQ
- Score: 114
- DISC
- Dominance: 54
- Influence: 11
- Steadiness: 10
- Compliance: 25
- English
- C1(Advanced)
- Government ID
- Sign Up with Pro Account to View
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