I am
professional with 4 years in total of experience in the BPO industry. I have
served as a Technical Service Specialist and Customer Service Representative in
a telecommunications account, and Data Entry Specialist in a cable account for
almost 2 years. My ability to handle customer interactions with empathy and
sympathy allows me to address their needs effectively. In addition to my
customer service roles, I have experience as an appointment setter / cold
calling and have conducted interviews for applicants overseas nearly 2 years.
My strong attention to detail and commitment to accuracy set me apart from
other candidates, ensuring high-quality outcomes in every task. I possess a
wealth of experience in data management, administrative tasks, and
interviewing, making me a well-rounded candidate. I am confident in my skills
and motivated to achieve results, bringing enthusiasm to every project.
Throughout my career, I have developed robust customer service skills,
particularly in phone support, where I handled basic technical issues.
Additionally, I have effectively managed customer service inquiries via
tracking packages, and crafting personalized responses. Social Media Marketing
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: 1 - 2 years
Experience: 6 months - 1 year
Experience: Less than 6 months
Experience: Less than 6 months
Experience: 2 - 5 years
Experience: 1 - 2 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 1 - 2 years
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