Valerie

Customer Service Rep| Chat Support| Virtual Assistant

70 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

February 14th, 2025 (yesterday)

Member Since

July 1st, 2024

Profile Description

I am a highly skilled and dedicated customer service professional with over five years of experience in the BPO industry. I have handled various accounts across industries like travel, retail, insurance, and recruitment, delivering exceptional support via phone, email, and live chat.Key Skills:Strong communication and active listeningProficient in Salesforce, Avaya, Cisco, ATS, Voyager, SAP, and GDSCalendar management, Canva design, and Trello project managementExperience handling hotel bookings (Expedia, Upgrade to see actual info, Travelocity)Adaptability, multitasking, and problem-solving under pressureI am passionate about creating positive customer experiences and finding innovative solutions to challenges. My willingness to learn, combined with my ability to adapt to new tools and environments, ensures I can contribute effectively to any team.I am eager to bring my expertise to your business and help achieve outstanding results. Let’s connect and discuss how I can support your goals!

Top Skills

Customer Support » Email Support

Experience: 1 - 2 years

1 year in retail account

Customer Support » Phone Support

Experience: 2 - 5 years

Human Resources » Recruiting » Applicant Tracking Systems

Experience: 6 months - 1 year

Other Skills

Human Resources » Recruiting » US recruiting

Experience: 6 months - 1 year

Customer Support » Sales Support » Hotel Booking

Experience: 2 - 5 years

Customer Support » Sales Support » Flight Booking

Experience: 2 - 5 years

Office and Administration » Calendar Management

Experience: Less than 6 months

Design » Graphic Design » Canva

Experience: Less than 6 months

Office and Administration » Calendar Management » Scheduling

Experience: Less than 6 months

Basic Information

Age
27
Gender
Female
Website
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Address
Caloocan City, Aklan
Tests Taken
IQ
Score:  109
DISC
Dominance: 21%
Influence: 38%
Steadiness: 32%
Compliance: 9%
English
C2(Advanced/Mastery)
Government ID
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