Mark

Workforce Services Senior Analyst / Capacity Planner

90 ID PROOF
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Overview

Looking for part-time work (5 hours/day)

at $7.00/hour ($770.00/month)

Bachelors degree

Last Active

November 25th, 2024 (3 days ago)

Member Since

March 10th, 2016

Profile Description

My current role's responsibility includes:
- Capacity Planning
- Data gathering and analysis for project performance reviews
- Identifying opportunities and suggesting
ways to improve efficiency of staffing and schedule management.
- Coordinates and collaborates with
different levels of management to ensure project objectives are met
- Participate in meetings to determine
long term headcount and staffing requirements.
- Accountable for scheduling, real time adherence, forecasting & analysis, reporting, shift bids, and managing agent staffing to client delivered volumes. I am also responsible for presenting variety of daily, weekly, and monthly reports, from revenue reports for leadership to internal department reports on scheduling concerns.
* Good communication skills(English,Tagalog,Cebuano)
• Computer proficient - excellent Microsoft Office skills
• Good analytical skills
• Ability to learn quickly
• Effective leadership skills

Top Skills

Experience: 1 - 2 years

My full-time requires me to download, enter and analyze data for performance reviews.

Experience: 5 - 10 years

Experience: 5 - 10 years

Capacity planning creation and implementation

Experience: 10+ years

Other Skills

Experience: Less than 6 months

Basic Information

Age
34
Gender
Male
Website
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Address
Dauin, Negros Oriental
Tests Taken
IQ
Score:  110
DISC
Dominance: 36
Influence: 43
Steadiness: 15
Compliance: 5
English
C2(Advanced/Mastery)
Government ID
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