Jennylyn

Senior customer support/acct specialist/Account supervisor

80 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $11.00/hour ($1,936.00/month)

Bachelors degree

Last Active

November 25th, 2024 (yesterday)

Member Since

November 11th, 2022

Profile Description

Duties and Responsibilities:
*Been in the customer service industry for almost 11 years
*Experienced in taking Outbound and Inbound calls
* Have handled several teams for escalation and appeals department for 5 yrs in eBay.
* Had experience in taking escalated calls / supervisory calls.
*Has Knowledge in eBay Listing policies and appeal cases for eBay
* Answer customer service emails, chat and calls.
* Make changes to orders - Per the customer's request
* Other assigned Customer Service duties
*Have handled accounts invoices and payments directly from the company
*Email marketing experience

Basic Information

Age
35
Gender
Female
Website
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Address
Binangonan, Rizal
Tests Taken
IQ
Score:  9
DISC
Dominance: 36
Influence: 37
Steadiness: 15
Compliance: 12
English
B2(Upper Intermediate)
Government ID
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