E-Commerce Specialist|Customer Support Rep.|Shopify VA

Overview

Looking for full-time work (8 hours/day)

at $4.60/hour ($809.60/month)

Associates degree

Last Active

November 23rd, 2024 (today)

Member Since

July 3rd, 2022

Profile Description

Thanks so much for looking at my profile! 

I am an experienced and versatile Customer Support professional with over 4 years of combined experience in local and remote roles. I started my career as a Customer Service Representative at Netspeak I.T. Services, where I developed strong communication and problem-solving skills over a 2-year period. I then transitioned to a Store Product Specialist for eBay store owner (Remote), focusing on product research, listing, marketing, and managing day-to-day operations for 1 year. Recently, I was a Customer Support Representative at Tempest Media (Remote), where I assist customers, resolve issues, and ensure smooth store operation. With a solid background in customer service, product research, and eCommerce management, I am passionate about providing excellent support, driving business growth, and maintaining customer satisfaction.

What I Offer:
????Product Listing: Crafting and optimizing product listings to boost visibility and sales.
????E-commerce Store Management: Ensuring smooth operations and maximizing sales for online stores.
????Product Research: Identifying trending products and profitable opportunities through thorough market research, manually and with advanced software tools.
????SEO Strategy: Implementing effective SEO strategies to enhance search engine rankings and drive organic traffic.
????Data Entry: Accurately manage and organize data to maintain up-to-date records.
????Online Research: Conducting comprehensive online research to gather valuable insights and information.
????Competitor Research: Analyzing competitors to identify strengths, weaknesses, and opportunities.
????Title & Description Optimization: Enhancing product titles and descriptions to improve searchability and appeal.
????eBay Dropshipping: Streamlining the dropshipping process to ensure timely and accurate order fulfillment.
????Customer Support: Providing exceptional customer service to address inquiries, resolve issues, and ensure customer satisfaction. (Email, Chat, and Phone)

If you think I am the right fit for your project/team, please contact me. I would love to hear from you. Thank you for taking the time to read my profile.