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17-18 years worth of experience in the field of Workforce Management in the Contact Center industry. Proficient in various workforce management tools and software. Excellent communication skills in both oral and written forms. Strong understanding of workforce management concepts, including staffing, scheduling, reporting analytics and real time management. Understanding of industry best practices in the areas of contact delivery, resource allocation or contact center operations and driving perf

My name is Brian Sarno, and I am a data entry specialist with nine years of experience. Throughout my career, I have become known for my attention to detail, efficiency in managing large volumes of data, and proficiency in various data entry tools. I possess a fast typing speed, strong communication skills, and a high level of organization, which enables me to perform tasks accurately and meet deadlines consistently.

I gained extensive experience throughout my career. I'm easy to adapt to things, dedicated to work, pay attention to detail, and can work independently. I have experience using tools like MS Office/365, G-Suite, Power BI, and Project Management Tool. I have vast experience in Project Management and Reporting, working with other management or higher levels of people. I have experience being part of the management team and supporting/handling people. I am Lean Six Sigma Certified, Data Analy

Hi! Chanum here. Working in a BPO industry for almost 6 years led me to improve my work ethics and develop my soft and hard skills. I am currently into programming, developing my proficiency in C++ and Python.I hold a Bachelor's degree in Mechanical Engineering from University of Mindanao and plans to align my skills in this field specializing in production design.I joined Upwork to further my career and opportunities and share my skills that may enhance the projects of clients I wil

I am a graduate of Bachelor of Science in Computer Science in one of the prestigious school here in Philippines. As a Computer Science graduate, I am much inclined with researching on the internet, operating computers, researching and other office equipment’s. I am an experienced high end SEO, SEO product description, word press, photo editing, good typing speed and processing online orders via email in Professional Certification Institute (PCI) within 10 years. I had also an experien

Leading speech analytics deployment for multiple programs and other tasks

I am skilled in Microsoft Programs (Word, Excel, Powerpoint, Publisher). I am also familiar with using Adobe Photoshop, Adobe Lightroom, Canva & Paint. I also know basic video editing with programs like Adobe Premiere Pro, Wondershare Filmora, Sony Vegas PRO, iMovie and Windows Movie Maker. Although I am still a newbie but I guarantee that I am committed to delivering quality work on time and persistent in further improving my skills.

Social media managerGraphic editingVideo editingVirtual AssistantEmail marketingCopywriting

Creative, innovative, adaptive and attention to detail. Problem-solving, likes to design concept/ideal models. Research-seeking individual. Computer-literate.

As the Administrative Manager and Data Analyst at 19th Esria Co. Cafe, my role intertwines strategic resource management with analytical prowess, fostering a seamless operational framework that propels our cafe's success. Our team has leveraged data analysis to realize a 10% increase in monthly sales and a 15% enhancement in employee retention. Holding a Bachelor's degree in Marine Transportation, I bring a unique perspective to the hospitality sector, applying methodical precision to menu pl