Remote Healthcare Assistant | CSR

Overview

Looking for full-time work (8 hours/day)

at $12.00/hour ($2,112.00/month)

Associates degree

Last Active

November 27th, 2024 (today)

Member Since

October 9th, 2021

Profile Description

Hello! I'm Upgrade to see actual info Upgrade to see actual info, a highly skilled and detail-oriented Customer Service Representative and Remote Healthcare Assistant who is passionate about providing exceptional support to businesses and individuals. I am a productive, committed, HIPAA-compliant professional with expertise in call scheduling, medical billing, medical records, insurance verification, and general administrative support. I want to be a valuable teaUpgrade to see actual infomber that allows me to keep growing and use these experiences to benefit my team and the business overall.


Skills and Expertise:
*Excellent communication skills: Phone, email, and chat support.
*Proficient in customer relationship management (CRM) software.
*Time management and task prioritization.
*Data entry and database management.
*Calendar management and appointment scheduling.
*Email management and response handling.
*Document editing and preparation.
*Social media management and content creation.
*Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
*Outbound calling
*Appointment setting
*Lead Generation
*Creating and submitting claims 
*Call Scheduling patients
 *EFT/Checks Reconciliation 
*Payment collection 
*Charge posting/billing 
*Insurance Verification


TOOLS that I've used:
*Slack
*Skype
*Outlook
*Convoso Dialer
*Ring Central
* Vicci Dialer
*Optool
* Salesforce
*GoHighLevel
*Walaxy
*Weconnect
*Apollo
*LinkedIn Sales Nav
*Eclinicalworks
*OfficeAlly
*IMS

Why Choose Me:
As a dedicated and reliable professional, I understand the value of clear and prompt communication. I am committed to delivering exceptional service and building strong working relationships with clients. I pride myself on being proactive, resourceful, and adaptable, enabling me to tackle any challenge that comes my way. Whether you need assistance with customer support or administrative tasks, I am here to help you streamline your operations and achieve your goals.
Let's collaborate and take your business to new heights. Feel free to reach out to me with any questions or project inquiries. I look forward to working with you and contributing to your success!