Maureen

HR/Admin, Customer Service Representative

85 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $5.20/hour ($915.20/month)

Bachelor of Arts in Audio Visual Communication

Last Active

November 25th, 2024 (yesterday)

Member Since

November 17th, 2020

Profile Description

Customer Service
Sales
Human Resource/Admin Support
Data entry                                                                                                                Timekeeping 
Social Media Management 
Basic Graphic Designing

Top Skills

Experience: 1 - 2 years

I manage and maintain accurate employee time records, including tracking work hours, overtime, and absences. My responsibilities include updating and organizing timekeeping data, assisting with employee scheduling, and supporting payroll processes by ensuring precise time records. I address and resolve any discrepancies or issues related to timekeeping, and ensure compliance with company policies and labor laws. Additionally, I generate reports and maintain records to support efficient time management and operational efficiency.

Experience: 2 - 5 years

I handle customer inquiries and resolve issues across multiple channels, including email, chat, SMS, and WhatsApp. My role involves providing timely and effective support, ensuring customer satisfaction through clear communication and problem-solving skills. I address questions, troubleshoot problems, and manage requests to deliver a seamless and positive customer experience.

Experience: 2 - 5 years

Processed refunds, edit orders, and price adjustments for customers.

Experience: 2 - 5 years

I assist customers via Gorgias by managing and resolving inquiries across various channels, including email, chat, SMS, and WhatsApp. My role involves providing timely and effective support, addressing customer concerns, and ensuring a high level of satisfaction through clear and professional communication.

Other Skills

Experience: 2 - 5 years

I prepare Employee Violation Reports for HR, assist employees with employment-related inquiries, and handle timekeeping to ensure accurate salary processing.

Experience: Less than 6 months

Basic Information

Age
33
Gender
Female
Website
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Address
Valenzuela, NCR
Tests Taken
IQ
Score:  125
DISC
Dominance: 32
Influence: 16
Steadiness: 25
Compliance: 28
English
C1(Advanced)
Government ID
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