Nemiah
E-commerce Customer Support Specialist
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $7.70/hour ($1,355.20/month)
Bachelors degree
Last Active
March 20th, 2025 (6 days ago)
Member Since
September 14th, 2020
Profile Description
A highly experienced customer support specialist with expertise in assisting e-commerce businesses through customer service, order processing, and management.
My expertise includes:
Customer Support: I provide timely responses and efficient resolutions, ensuring customer satisfaction while addressing concerns related to orders, returns, and product information.
Order Processing: I assist in managing end-to-end order fulfillment by tracking orders and resolving shipping or delivery issues. I’m skilled in using tools like Shopify, Cin7, ShipStation, Gorgias, and ShipBob to keep operations running smoothly.
Problem Resolution: I proactively handle claims for lost or damaged packages, ensuring that customers feel supported while the company recovers reimbursements.
I am eager to collaborate with businesses ready to elevate their order management and customer support efforts. Let’s connect to discuss how my skills and experience can add value to your team and help your e-commerce venture thrive!
Top Skills
Customer Support » Ecommerce » Shopify
Experience: 2 - 5 years
E-Commerce » Shipstation
Experience: 2 - 5 years
E-Commerce » Order processing » Order Fulfillment
Experience: 2 - 5 years
Other Skills
Office and Administration » Microsoft Excel
Experience: 1 - 2 years
Customer Support » Customer Service » Gorgias
Experience: 2 - 5 years
E-Commerce » Order processing
Experience: 2 - 5 years
E-Commerce » Order processing » Order Tracking
Experience: 2 - 5 years
Marketing » Content Creation » Article Writing
Experience: 6 months - 1 year
Marketing » Social Media Management
Experience: 6 months - 1 year
SEO » Keyword Research
Experience: 1 - 2 years
Office and Administration » Admin Data Processing
Experience: 1 - 2 years
Office and Administration » Calendar Management
Experience: 6 months - 1 year
Office and Administration » Research
Experience: 2 - 5 years
Customer Support » Back Office Support
Experience: Less than 6 months
Virtual Assistant
Experience: 2 - 5 years
Basic Information
- Age
- 31
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Matnog, Sorsogon
- Tests Taken
- IQ
- Score: 125
- DISC
- Dominance: 18%
- Influence: 7%
- Steadiness: 31%
- Compliance: 45%
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“I can find little blocks of time to focus so we can scale this business.”
Clearman Lawyers
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