I have extensive experience in customer service and am proficient in using platforms such as Shopify, AliExpress, DSers, Gorgias, and Helpdesk. I am also skilled in handling Shopify chargebacks, PayPal disputes, and Stripe disputes. With my expertise, I can efficiently manage customer concerns and resolve issues with various payment platforms, ensuring smooth operations for your business.
Experience: 1 - 2 years
I have extensive knowledge of Shopify, particularly in editing and processing orders, updating tracking information, and managing refunds. I am also experienced in handling Shopify chargebacks for 2yrs
Experience: 2 - 5 years
With several years of experience in customer service, I have honed my skills in addressing customer inquiries, resolving issues, and ensuring satisfaction. I am adept at using various tools like Shopify, Gorgias, and Helpdesk to provide efficient and effective support.
Experience: 1 - 2 years
I have been using Gorgias for over two and a half years, so I am very familiar with its features, including creating macros.
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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