Therapy Coordinator

Overview:

We are looking for an enthusiastic Therapy Coordinator to sell services for the Home Health therapy industry I order to attract new business, uses a variety of marketing techniques to attract potential customers, schedule meetings with these customers, and conducts focus groups to pinpoint consumer wants and needs.
Therapy Coordinator report to and act as a liaison between clinicians and home health agency partners and would be responsible for patient chart oversight, ensuring that clinicians are treating patients in a timely manner as well as with the prescribed frequency in addition to submitting the appropriate documentation and assigning therapist to patient referrals.

Qualifications:

• Previous experience in sales, customer service, or other related fields
• Preferably with a background in healthcare
• Proficiency in office skills, including typing and computer skills, and in the use of office equipment required.
• Excellent written and communication skills.

Responsibilities
• Responsible for ensuring compliance with all agency policies, and state and federal clinical regulations.
• Provides supervision and oversight of registered therapists, COTAs, and PTAs, including management of therapy productivity, staffing requirements, customer service, skills competencies, and initiating corrective action.
• Tracks licensure and certification of therapy associates.
• Performs ongoing audits to identify targeted problems.
• Develops and follows an orientation schedule with each new therapy associate, responsible for orientating new staff members, including completion of department orientation checklist and introduction/explanation of department policies and procedures.
• Manages resources to ensure effective delivery of care within budget parameters, provides input to departmental budget, and controls unit expenses.
• Tracks timeliness of all documentation and patient recertification to ensure performance is met.
• Establish short-term goals and objectives for therapy staff, and track scorecards and performance indicators of staff.
• Monitor staff productivity and staffing requirements per patient caseload.
• Ensure program compliance with the requirements of regulation agencies.
• Collect statistical data to monitor service utilization.
• Monitor outcomes of the rehabilitation program.
• Evaluate performance results of staff members; communicate performance discussions and results to the administrator.
• Identify training needs and evaluate training alternatives.
• Evaluate and may modify treatments as necessary to achieve desired outcome.
• Ensures documentation for each patient is in compliance with policies and regulations.
• Adheres to all safety regulations and requirements.
• Handles stress well and gets along with others within the workplace and with customers outside the department.
• Maintains acceptable standards of workplace conduct.
• Other duties that both parties may agree upon.

Skills:

• Is detail-oriented and able to multitask.
• Demonstrates strong organizational skills, the ability to meet deadlines, and the ability to solve problems.
• Exhibits excellent communication skills.
• Is an extremely flexible and adaptable self-starter.

Time Zone: Chicago Central time
Job Type: Full time
Compensation: Base Salary
The Services also will include any other tasks the Parties may agree on.