Process Operations Support

Position Overview

We are seeking a detail-oriented Process Operations Support Specialist to join our e-commerce team. This role serves as a crucial link between different teams, ensuring smooth order processing and inquiry management.

Key Responsibilities

- Manage and coordinate order processing workflows between different teams
- Handle customer inquiries and ensure timely resolution
- Maintain accurate documentation and tracking of all processes
- Implement and optimize standard operating procedures
- Collaborate with multiple departments to resolve operational issues

Requirements

- Available to work full-time during Central European Time (CET) business hours
- Previous experience in e-commerce operations
- Strong organizational and documentation skills and works in a structured manner
- Excellent attention to detail and accuracy