Operations & Project Coordinator

JOB RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:
-Provide administrative support to the Director of Operations with duties related to coordinating appointments (including calling and coordinating with US-based companies), managing calendars, attending meetings to provide minutes and follow-up reminders/support, and coordinating communication to keep multiple priorities aligned.
-Manage professional and personal scheduling for the Director of Operations, including agendas, mail, email, calls, travel arrangements, client management, etc.
-Maintain the Director of Operations calendar thoughtfully and purposefully, ensuring meetings contain the appropriate attendees and agenda items, and any changes are made with full consideration of a nationwide/worldwide team spanning multiple time zones.
-Support team leadership with performance reviews and planning documentation.
-Support the onboarding of new leads and clients for recruiting, including managing tracking and reporting.
-Support our Director of Operations with task tracking in Trello, Zoho CRM, time tracking, attendance, daily recaps, and weekly scorecards.
-Set up the onboarding of new teaUpgrade to see actual infombers, including setting up new accounts, creating proper channels in Slack as needed, adding them to Trello (our project management system), etc.
-Mobilize Trello cards for the team monthly and as needed.
-Manage our project management system, including setting up the monthly workflows, overseeing weekly productivity, and reporting on any issues.

ADDITIONAL RESPONSIBILITIES:
-Process Improvement and Documentation
-Assist in documenting standard operating procedures (SOPs) for various operational tasks.
Identify inefficiencies in workflows and propose process improvements.
-Reporting & Data Analysis
-Assist in generating reports related to operational performance, recruitment, and other key metrics.
-Track and analyze data from Trello, Zoho CRM, time tracking, and performance scorecards to provide insights.

Event and Meeting Coordination
-Assist in organizing company events, teaUpgrade to see actual infoetings, or webinars.
-Handle logistics such as venue booking, virtual meeting setup, and guest coordination.

Expense and Budget Tracking
-Assist in monitoring expenses related to operations, travel, or events.
-Process reimbursements and maintain financial documentation.

System Support
-Act as the first point of contact for minor IT or system-related troubleshooting (e.g., Trello, Zoho CRM, Slack, time tracking tools).
-Coordinate with IT support for larger issues.

Team & Culture Support
-Help maintain a positive company culture by coordinating internal communications, team-building initiatives, and morale--boosting activities.

Bonus Package
-Internet Allowance
-Generator bonus
-Paid Time off
-13th Month Pay


EXPERIENCE AND SKILLS REQUIRED:
-2+ years of experience as an Administrative Assistant or Executive Assistant; C-suite experience is a huge plus.
-Demonstrate a solid typing WPM (ideally 55 wpm+).

TECH REQUIREMENTS:
-Computer: at least i5 or equivalent with 8GB RAM.
-Internet Speed: At least 50 MBPS download speed.

Job Type: 40 hours/week Full-time (The role will start 20 hours/week for the first 2-3 weeks)
Schedule: 9am-5pm cst Mon - Fri (1pm-5PM CST to start)
Salary Range: P30,000-40,000 full-time monthly, depending on experience.


For interested applicants, kindly send your CV to Upgrade to see actual info with the subject line: I am writing to express my interest in applying for the Operation Assistant position.

Resumes should include current employment details, years of experience, and employer name.

Afterward, please take a Upgrade to see actual infont to write a couple of paragraphs outlining why you would be an excellent candidate for this position and what makes you well-suited for the role, along with your Viber and contact number.