Donnalyn

Customer Service | VA |Insurtech | eCommerce

85 ID PROOF
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Overview

Looking for part-time work (4 hours/day)

at $4.00/hour ($352.00/month)

Bachelors degree

Last Active

January 22nd, 2025 (yesterday)

Member Since

November 3rd, 2019

Profile Description

Want to see your business grow strong? You'll need a dynamic customer service professional. I've got you!
Customer Service Representative since 2015
8 YEARS EXPERIENCE ( eCommerce, Customer Support, Virtual Assistant, Vehicle Insurance Specialist )
TOP RATED PLUS - Certified by Upwork
Let's take your customer service to the next level!
CRM softwares I'm proficient in
-Zendesk
-Gorgias
-Intercom
-Freshdesk
-Hubspot
-Tidio
Customer Service tasks I can help you with:
-Responding to inquiries and resolving issues via email, live chat, and social media
-Managing orders and customer accounts
-Responding to customer feedback
-Handling billing, chargebacks and claims
-Creating macros and email templates
-Maintaining accurate FAQs for customers
Why HIRE ME?
-Proficient in English (verbal and written)
-Has management experience
-Skilled with best customer service practices
-Will go above and above and beyond for customer satisfaction

If you're sold and think we're a good fit..
Drop a personalized message and HIRE ME                                                                                                                                                                                 Upwork Profile - Upgrade to see actual info

Basic Information

Age
31
Gender
Female
Website
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Address
Lipa CIty, Batangas
Tests Taken
IQ
Score:  125
DISC
Dominance: Steadiness 38%
Influence: 0
Steadiness: 0
Compliance: 0
English
C1(Advanced)
Government ID
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