13+ Years Healthcare VA/Recruitment Admin/Marketing

Inbound calls of 80 or more daily. Assist the customer needs with their benefits, eligibility, and claims. Experience with insurance portals, Medicare, and Medicaid, Individual Family plan and etc. Expertise in medical billing, home health billing, insurance Prior Authorizations, Referrals, Policies and Home health care services Proficiency in home health billing software and electronic medical records (EMR) systems. Familiarity with ICD-10 coding for medical and home health billing Process payments via credit, checking or debit account in secured procedure Scheduling ride for members Doctors appointment 2 – way transportation Intervene or calling their care providers (doctor's offices) on behalf of the customer to assist with Appointment scheduling

I worked as a CSR at Optum, promoting healthcare gadgets, home health visits, and paperless billings and others to members and insurance plan holders. In return, I received incentives and reached my metrices. I was an Account Supervisor in a Pest control industry, selling and marketing services in residential and commercial settings. I handled and supervising 5 shopping malls and residential areas, including bulilding, manufacturing, condominiums and villages.

Matching surrogates with intended parents based on criteria such as location, personality, and surrogacy and preferences. Coodinate and manage all aspects of the surrogacy process including medical appointments, legal processes, and financial arrangements. Maintain accurate and up-to-date records of all surrogate cases, including medical reports, legal document, and other relevant information. Stay updated with the latest laws and best practices in the surrogacy field. Proficiency in using Case Management software and other relevant tools Posting job vacancy and Hire 100 or more candidates from various sources, such as job boards, social media, referrals, and networking Screening resumes, skills, and qualifications based on the job requirements. Scheduling, Interviewing and Negotiating with candidates (salary and benefits) Hire the right employees, Process payroll, Conduct disciplinary actions, Update company policies and Maintain employee records Organize Meetings, Training and supporting managers and other tasks assigned by the Director

Outbound calls for 80 or more facilities and providers daily. HIPAA verification prior charts retrieval on behalf of a specific health plan Monitoring of the chart retrieval process (scheduling, retrieval, attempt and pend process) for sites to ensure minimal provider intrusion/abrasion Contact by phone, email or fax all assigned medical facilities negotiating specific medical records to be retrieved within a specified period Validation of demographic data for the medical provider's location Thorough documentation of scheduling commitments, contacts, notes, and special requests in support of successful chart retrieval