Data Entry Specialist | Quality Assurance Analyst 

Overview

Looking for full-time work (8 hours/day)

at $3.70/hour ($651.20/month)

Bachelors degree

Last Active

November 22nd, 2024 (today)

Member Since

September 19th, 2019

Profile Description

OBJECTIVES: To obtain a goal-oriented and self-fulling position which enables my potential, skills and professional career growth and to contribute to the company’s growth as well. 

SKILLS: Data Analyzation,  Data Research, Data Encoding,  Microsoft Office (word, excel, powerpoint, outlook), Google Suite (docs, spreadsheet),  Adobe Acrobat, Document Review/Proofreading, Reports/Reporting, Time Management, Attention to Detail, Quality Assurance/Checking, Customer Service


 WORK EXPERIENCE: 
Data Analyst (Health Account) Accenture (Upgrade to see actual info) 
Job Description:
- Analyze data submitted, review and check all the details 
- Verify information with clients via email if necessary
- Enter data from source documents into computer systems, databases, spreadsheets accurately and efficiently based on rules and policies 
- Update and maintain existing data records by correcting errors, updating outdated information, and adding new data as needed.
- Prioritize tasks and manage workload effectively to meet deadlines and productivity targets.
- Utilize data entry software, tools, and shortcuts to increase typing speed and efficiency.
- Conduct and Provide RCA (Root-Cause-Analysis)
- Conduct Training 
- Provide assistance to colleagues, team lead and manager 
- Report daily work, work logs and completed, EOD and adhocs

Quality Auditor (Health Account) Accenture (Upgrade to see actual info) 
Job Description: 
- Conduct quality checks and audits on data entries to identify and correct errors or discrepancies.
- Follow quality assurance protocols and procedures to ensure data accuracy and reliability.
- Communicate issues in a timely manner 
- Achieve daily quota within AHT (Average Handling Time) while maintaining Quality
- Conduct and Provide RCA (Root-Cause-Analysis)
- Conduct Training, Huddles or Meetings 
- Create Analyst Performance Report 
- Performance Discussion with the Analysts 
- Process and Policies update discussion with Analysts
 - Provide support and report to manager/supervisor 

Business Owner (Customized Printing Shop / Milktea Shop)
- Customer Service (handle complaint, feedback and queries)
- Order Process
- Social Media and Online Shop Platform Management
- Product Production
- Order and Shipment Delivery Tracking
- Inventory Management (purchasing and restocking)

Search Engine Ads Evaluator (partUpgrade to see actual info) Appen (Upgrade to see actual info) 
Job Description: 
- Review online advertisements in order to improve their content, quality, and layout
- Provide feedback and analysis on advertisements found in search engine results
- Provide ratings on their relevance to the search terms used
- Review the language used in advertisements by examining grammar, tone and cultural relevance.

Social Media Evaluator (partUpgrade to see actual info) Appen (Upgrade to see actual info) 
Job Description: 
- Review and evaluate posts on various social media platforms.
- Identify and analyze the quality of information shared.
- Provide constructive feedback to improve the credibility of content.
- Collaborate with the team to implement best practices and guidelines.

Video Annotator (fullUpgrade to see actual info) Pallon (August – October 2023)
 Job Description: 
- Review/Check pipe sewer videos 
- Annotate all defects on the sewer based on the workflow and process 
- Annotate on exact meterage
 - Complete all the videos/tasks on the specific time around with a high quality score possible. 

Data Analyst (partUpgrade to see actual info) 
Peroptyx (October - December 2023) 
Job Description: 
- Review online advertisements in order to improve their content, quality, and layout
- Provide feedback and analysis on advertisements found in search engine results
- Provide ratings on their relevance to the search terms used
- Review the language used in advertisements by examining grammar, tone and cultural relevance. 

Personalized Internet Ads Evaluator (partUpgrade to see actual info) 
Telus International AI Data Solutions (November-December 2023) 
Job Description: 
- Review online advertisements in order to improve their content, quality, and layout
- Provide feedback and analysis on advertisements found in search engine results
- Provide ratings on their relevance to the search terms used
- Review the language used in advertisements by examining grammar, tone and cultural relevance.

RFP Reviewer Analyst (fullUpgrade to see actual info) American AI Logistics (November 2023-February 2024) 
Job Description: 
- Review/Analyze Bid Documents (rfp) 
- Review and Check the proposed items, should be a match with the bid requirements 
- If item mismatched, research for more suitable product and replace the proposed items.
- Edit and Submit Bid Documents (rfp)