Eolia
E-Commerce VA | Amazon Product Researcher
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $3.50/hour ($616.00/month)
Associates degree
Last Active
December 2nd, 2024 (today)
Member Since
August 10th, 2019
Profile Description
Experienced virtual assistant and e-commerce professional with a strong background in online product research, arbitrage, and customer support. Proficient in MS Office (Word, Excel, PowerPoint), with expertise in Keepa analysis, manual sourcing, reverse sourcing, storefront stalking, and brand sourcing for online arbitrage. Skilled in e-commerce platforms like Shopify and customer service tools such as Gorgias, ensuring smooth, responsive interactions with customers. Additionally, I bring experience as an ESL tutor, teaching non-native English speakers and enhancing their language skills. Highly adaptable and detail-oriented, with a commitment to delivering quality support across multiple domains.
Top Skills
Customer Support » Ecommerce » Shopify
Experience: 1 - 2 years
Experienced in utilizing Shopify for e-commerce operations, including order verification, cart updates, customer detail management, and applying discounts. Skilled in monitoring customer interactions and proficient with Shopify apps such as Yotpo for reviews, Loop for returns, Smile.io for loyalty programs, and Return Prime for handling returns.
Office and Administration » Microsoft Excel
Experience: 1 - 2 years
Proficient in Microsoft Excel, with expertise in advanced formulas. Skilled in organizing and managing data for tasks like grade calculation and record-keeping, ensuring accuracy and efficiency in data analysis and reporting.
Other Skills
Customer Support » Customer Service » Gorgias
Experience: 1 - 2 years
Experienced in utilizing Gorgias for streamlined e-commerce customer support, including managing customer inquiries, tracking orders, and handling backorders. Proficient in using Gorgias to communicate with warehouse teams, apply discounts, and resolve issues efficiently, ensuring a positive customer experience. Skilled in handling both email and call support through the platform, maintaining high standards of responsiveness and customer satisfaction.
Basic Information
- Age
- 33
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Imus, Cavite
- Tests Taken
- IQ
- Score: 118
- DISC
- Dominance: 31
- Influence: 18
- Steadiness: 21
- Compliance: 30
- English
- C1(Advanced)
- Government ID
- Sign Up with Pro Account to View
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Small Shop Dreams to Amazon Realities: Hershe’s Story
Hershe Fe Saloma is a rockstar Online Filipino Specialist Santo Tomas City, Batangas! She's a content maestro -- creating courses, emails, scripts, and more.
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