Customer Service Representative/Shopify Editor

Overview

Looking for full-time work (8 hours/day)

at $6.82/hour ($1,200.00/month)

Bachelors degree

Last Active

February 22nd, 2025 (yesterday)

Member Since

July 28th, 2019

Profile Description

I am a dedicated professional with a diverse background in customer service and financial advisory roles. My journey began with McDonald's, where I honed my customer service skills as a service crew member for 8 months. This experience taught me the importance of efficiency, teamwork, and delivering exceptional service under pressure.
Transitioning to SunLife as a Financial Advisor allowed me to delve into the financial services sector, where I spent 6 months assisting clients with their financial planning needs. This role sharpened my communication and analytical skills, enabling me to provide personalized financial solutions to individuals and families.
Following my passion for customer-centric roles, I then joined SHEIN, where I served as a customer service representative for 3 years. Here, I mastered the art of resolving customer inquiries, handling escalations, and ensuring customer satisfaction, contributing significantly to the company's positive reputation for excellent customer service.
Building on this foundation, I expanded my horizons by joining Johnson & Johnson in a Global Service role for 1 year. This experience exposed me to a global customer base, challenging me to adapt to diverse cultural perspectives while maintaining the highest standards of service delivery.
Overall, my journey through these roles has equipped me with a robust skill set encompassing customer relationship management, financial advisory expertise, problem-solving abilities, and a strong commitment to delivering results. I am now seeking new opportunities to leverage my experiences and contribute effectively to a dynamic and growth-oriented organization.