Virtual Assistant

Overview

Looking for full-time work (8 hours/day)

at $8.00/hour ($1,408.00/month)

Bachelors degree

Last Active

November 20th, 2024 (yesterday)

Member Since

June 20th, 2019

Profile Description

I have 12 years of experience in the BPO industry handling customer service, and 4 years of experience as a Real Estate VA, handling texting and administrative /Adhoc task. I have very keen attention to detail and a sense of urgency in all my dealings.
I have enough knowledge of property marketing such as posting on Craiglist and posting sites for property listing.

I am very familiar with email marketing and lead generation using Lead Sherpa, RooR, Go for Close, Launch Control, Batch Leads, Smarter Contacts, REI Reply,  SalesForce, Mojo, Docusign, Mailchimp, and Podio. 
I can do comping/comps. I am familiar with using Bright/Remine, MLS, Realeflow, and Metabase and I have useful knowledge of Microsoft Office, Google Sheets, and Excel.

I also have experience generating leads that can help my clients know the consumer's interest or inquiries on sites like Zillow, Trulia, Real Quest, APPRAISAL, Upgrade to see actual info, and Total View. Besides lead generation, I am very capable of doing Data management, data entry, scrubbing, mining, and Skip tracing. 

As a Real Estate VA for 4 years,  I am a Team Supervisor handling 5 people. My tasks and responsibilities being a team leader are:
1. Manage daily attendance
2. Manage response time for texting > ten minutes goal. Manage responses of your teaUpgrade to see actual infombers to make sure all are responding in a timely manner and with correct responses and pushing leads to SalesForce.
3. Report and review campaign stats for the team-
which includes; updating, troubleshooting, and communicating to the supervisor additional campaigns.
4. Template management - customize per teaUpgrade to see actual infomber, remove old ones, update as needed, and keep fresh messages available for rotation.
5. Manage team performers
* Recognize strengths, and training opportunities, develop goals, and notice additional skill sets.6. Update and manage metrics-
* Manage text and campaign tracker for your team.
6. Daily/weekly reports providing end-of-week total per person and total for the team.
* Review spreadsheet, manage follow-up dates for response to be no less than 2 days 
7. Training
*retain training materials, logins, and knowledge to lead and develop new VA hires.
Create a positive environment to explain, train, and provide accurate knowledge to new teaUpgrade to see actual infombers, as needed.
Communicate training results, progress, and feedback on new hires.

In addition to doing Real Estate jobs, I am also experienced in doing responsibilities in Paralegal. I have been a Junior Litigation Assitant for 1 year and it is the current job I am doing right now. The responsibilities and tasks I am performing and ensuring to complete on a day-to-day basis are. I am familiar with using Clio and Click Up. Also knowledgeable in using CMAP, E-filing Portal, and Court Dockets.

PARALEGAL/LITIGATION
• Drafting error-free documents including motions, notices, petitions, etc
.• Filing documents to the court and opposing parties.
• Communicating with opposing parties via phone and email• Keeping appropriate and accurate notes and organizing all related documents.
• Communicating with supervisors and attorneys on the status of cases.
• Consistently checking in on cases through the court’s docket.

SCHEDULING:
• Scheduling hearings) UMC (Uniform Motion Calendar, or 5-minute hearings)b)     Special Set (15 minutes or 30 minutes)

Scheduling Depositions (Non-Party Witnesses) 
Scheduling Depositions of Parties (Defendant(s)
• Scheduling Mediation
• Scheduling Client Meetings
• Calendaring Trial Orders and Case Management Orders• Inputting Necessary Information into Clio Calendar Events.

I am confident that I will be able to manage all the tasks and assignments efficiently and effectively. I have a very strong work ethic and I always take my job responsibilities seriously. I have very good time management skills as I always want to make sure that I just don't meet the deadline but finish my work ahead of time with good quality results.