Profile Description
Objective:I am an experienced Property Manager with a focus on Airbnb and short-term rental management, aspiring to leverage my skills and expertise within a dynamic, long-term role. My goal is to contribute stellar job performance, dedication to excellence, and a solid foundation in business management to enhance operational efficiency, revenue generation, and guest satisfaction. I bring proficiency in cutting-edge property management systems (PMS), exceptional customer service, and creative content creation to elevate your property’s success and drive Upgrade to see actual infocation:Bachelor of Science in Business Administration, Major in Financial ManagementProfessional Experience:Short-Term Rental Management & PMS MasterySpearheaded the management of diverse short-term rental properties using advanced PMS and channel managers like Guesty For Hosts, Guesty For Pro, and Hostfully.Managed listings on platforms including Airbnb, Upgrade to see actual info, Expedia, and VRBO, ensuring smooth and seamless operations.Revenue Optimization: Applied dynamic pricing strategies using Pricelabs, ensuring maximum revenue while maintaining 5-star ratings and Superhost status.Listing Optimization & Content CreationCrafted over 20 high-performing property listings, utilizing SEO and creative content to drive visibility, bookings, and organic traffic.Managed and updated websites with a focus on SEO research, integrating blog posts, and optimizing meta descriptions to improve site ranking.Revenue & Performance ManagementImplemented pricing strategies with Pricelabs and consistently monitored performance metrics, achieving exemplary ratings and optimizing revenue.Managed review responses and guest communications to maintain excellent guest experiences and loyalty.Operational ExcellenceCoordinated local marketing initiatives, managed schedules for cleaning and maintenance staff, and addressed operational challenges efficiently.Streamlined processes, maintained high property standards, and contributed to smooth, professional operations.Website Development & SEO OptimizationManaged a Boostly-developed website, ensuring constant updates, seamless user experiences, and visibility improvements through SEO.Skills:Property Management & OperationsAirbnb & STR Management: In-depth knowledge of short-term rental management, including account and listing optimization for platforms like Airbnb, Upgrade to see actual info, and VRBO.PMS Expertise: Proficient with leading PMS tools such as Guesty, Hostfully, and channel managers for efficient operations.Dynamic Pricing & Revenue Optimization: Expertise in Pricelabs, Wheelhouse, and Rankbreeze to maximize revenue through strategic pricing.Project & Team ManagementTeam Leadership: Experience in leading and training virtual assistants, managing cleaning schedules, vendor coordination, and guest communication.Project Management: Oversaw large-scale projects, from property maintenance to digital marketing campaigns, ensuring timely completion and high standards.Customer Service & CommunicationExceptional Guest Relations: Handled guest communications, resolving issues swiftly and ensuring positive guest reviews and loyalty.Conflict Resolution: Skilled in addressing guest concerns and operational challenges, maintaining a high standard of service.Digital Marketing & Content CreationSocial Media Management: Developed and managed social media strategies, ensuring increased engagement and visibility for high-end clients.Email Marketing & Funnel Strategy: Managed email campaigns via Wix and other platforms, optimizing for higher conversion rates and client Upgrade to see actual infoO & Website Management: Conducted SEO research, optimized meta descriptions, and developed blog content to increase organic traffic and enhance online visibility.Virtual Assistance & Executive SupportProficient in executive assistance tasks, such as calendar management, email correspondence, and project tracking.Adept at handling multiple responsibilities, ensuring smooth daily operations for senior leadership.Financial Management & BookkeepingExperience in Xero for financial reporting and bookkeeping for US-based rental car companies, ensuring accurate financial records.Skilled in monitoring performance metrics, managing budgets, and applying pricing strategies to optimize revenue.