Current Employment Status:
Hired Full Time on Jul 22, 2024
Hi There!
If you are looking for someone who is efficient in handling customer order inquiries and working with suppliers on product availability and fulfillment issues, you’ve found the right profile.
• Why me?
° Assist customers and respond to their inquiry via Gorgias and Zendesk for order related concerns
° Handles chargebacks in Shopify by challenging the disputes opened by customers and submit order related documents associated with their purchase to invalidate their claim if necessary
° Process returns or exchange request
° Collaborate with suppliers to verify order issues from fulfillment team.
• How can I help?
° By utilizing my expertise and unwavering dedication, I am committed to making a significant impact on your business’s efficiency and productivity. Together, we will enhance your operational effectiveness and drive your business toward greater success.
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 5 - 10 years
Experience: 6 months - 1 year
Chargeback and Order Management
Experience: 6 months - 1 year
Customer Service Representative
“My life has gotten so much better. It changed my life, and I know it can change yours”
- Lukas Rohler
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