Dispute Resolution Specialist for Shopify

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Overview

Looking for full-time work (8 hours/day)

at $8.00/hour ($1,408.00/month)

Associates degree

Last Active

March 22nd, 2025 (3 days ago)

Member Since

May 18th, 2019

Profile Description

Hi There!
If you are looking for someone who is efficient in handling customer order inquiries and working with suppliers on product availability and fulfillment issues, you’ve found the right profile.

• Why me?
° Assist customers and respond to their inquiry via Gorgias and Zendesk for order related concerns
° Handles chargebacks in Shopify by challenging the disputes opened by customers and submit order related documents associated with their purchase to invalidate their claim if necessary
° Process returns or exchange request
° Collaborate with suppliers to verify order issues from fulfillment team.

• How can I help?
° By utilizing my expertise and unwavering dedication, I am committed to making a significant impact on your business’s efficiency and productivity. Together, we will enhance your operational effectiveness and drive your business toward greater success.