Vida

VA | Customer Service | SMM

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Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

November 26th, 2024 (today)

Member Since

April 10th, 2019

Profile Description

5+ years combined experience in Customer Service for e-Commerce companies based in Singapore, Australia and the US. Mainly did email and chat support, also a bit of SMS support via Salesmessage. Basic social media management and customer support via FB and IG chat platforms, monitoring, moderating and responding to audience comments, creating/posting shareable videos and images. I also do project-based admin social media support for campaigns, other admin and data-entry tasks. Tools I'm familiar with (but not limited to): Shopify, Zendesk, Gorgias, Recharge, Rise, Monday, Trello, Asana, Slack, Canva, Guru, MS Word, Excel and Powerpoint, Google Docs and others. I am keen on continuous learning and I am willing to be trained. Healthcare experience of >2 years in medical coding and auditing. Co-managed a family-owned business (fitness gym) for <2 years. I am fluent in English (writing and speaking).

Top Skills

Customer Support

Customer Support » Email Support

Office and Administration » Email Management

Other Skills

Professional Services » Medical Services

Office and Administration » Translation

Office and Administration » Data Entry

Experience: 2 - 5 years

Customer Support » Phone Support » English Speaking

Human Resources

Experience: Less than 6 months

Customer Support » Social Media Moderation

Customer Support » Content Management

Office and Administration » Microsoft Excel

Office and Administration » Personal Assistant

Basic Information

Age
39
Gender
Female
Website
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Address
Parañaque, NCR
Tests Taken
IQ
Score:  125
DISC
Dominance: 31
Influence: 34
Steadiness: 21
Compliance: 14
English
C2(Advanced/Mastery)
Government ID
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