Alyssa

Top Rated+ Ecommerce VA & Customer Experience Specialist

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Overview

Looking for part-time work (6 hours/day)

at $18.00/hour ($2,376.00/month)

Bachelors degree

Last Active

January 6th, 2025 (yesterday)

Member Since

March 15th, 2019

Profile Description

A top rated plus freelancer with more than 6 years of experience in Customer Service and eCommerce. If you're looking for a motivated, safe set of hands to take the weight of your project off your shoulders and work with you to get the job done right, then let's have a chat! 

What I can offer to you: 
• Provide outstanding customer service via Email & Live Chat 
• Manage multiple ecommerce stores 
• Manage inventory and orders 
• Shopify Management 
• Order Fulfillment 
• Process refunds, returns and exchanges
• Social Media Management 
• Establish communication with the suppliers/fulfillment centers
• Carry out various administrative tasks
• Shopify Management 
• Handle chargebacks, disputes, BBB complaints, and Trustpilot negative reviews 
• Coordinate with the partner couriers to monitor shipments

Basic Information

Age
29
Gender
Female
Website
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Address
General Trias, Cavite
Tests Taken
IQ
Score:  120
DISC
Dominance: 23
Influence: 7
Steadiness: 27
Compliance: 44
English
C2(Advanced/Mastery)
Government ID
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