Admin Assistant and Customer Support

Overview

Looking for part-time work (6 hours/day)

at $7.58/hour ($1,000.01/month)

Associate Degree

Last Active

March 19th, 2025 (6 days ago)

Member Since

March 3rd, 2019

Profile Description

GET TO KNOW ME:

Hello! I am Upgrade to see actual info, you can call me Ren, and I am a graduate of Accountancy, Business, and Management. Most of my hobbies are Arts related. I draw a person's face making it into an anime or cartoon. Sometimes I also make random designs and templates using Canva. 

My dislikes are slimy and many-legged things (or spiders:P).
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WORK EXPERIENCE:

Customer Service BPO IndustryUpgrade to see actual info
- Telco Account: Billing Department, call support.
- E-commerce Account: After-sales, Logistics, Accounts and Payments Department, Email support.
- E-commerce Account: Auditor Role, double check support emails before approving that the support can now send them to customers.
- PDO Account: Sr. Quality Evaluator, handling client guidelines, implementing rules, hosting meetings, handling emails and reports.

Virtual AssistantUpgrade to see actual info

- Public Relations Officer: Creating YouTube Video Content, Editing the Videos, Making Thumbnails, Research and SEO Content on YouTube
- Operations Manager in a Fast-food American Restaurant: CORNDOG KING; Hiring / Training Employees, Emailing / Contacting Distributors, Payroll and Salary Report (Excel), Sales and Budgeting Report (Excel), Employee Performance Report (Excel), KPI (Excel)
- Content Writer of a Chinese Blog, only as a freelance job (very first, the account lost created new one therefore current account member is 2019). The employer gave a title related to their blog and I wrote the content relating to the title while also using keywords for SEO.

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Tools that I know:

-Excel
-Microsoft Spreadsheet
-MS Word
-Google Docs
-Google Drive
-Dropbox
-Photoshop
-Canva
-Gimp 2
-Mine-imator (Minecraft Animation)
-Asana
-Trello
-Shotcut (Video Editing)
-Da Vinci (Video Editing)
-Filmora (Video Editing)
-YouTube 
-Pinterest
-Instagram
-Twitter
-Facebook

Skills:
*Customer Service - communication
*Problem-solving
*Leadership
*Teamwork
*Adaptability
*Digital Literacy
*Interpersonal skills

To get in touch with me and for more details, feel free to message me at Email: Upgrade to see actual info