Professional Summary:I am a versatile Virtual Assistant with a strong background in customer service, e-commerce management, and administrative support. With over two years of experience, I specialize in managing product updates, inventory synchronization, and providing top-notch customer care, ensuring seamless operations and client satisfaction.My healthcare training, including ER triage experience at Tebow CURE Hospital and hands-on practice in a nursing home facility, has honed my skills in scheduling, patient support, and accurate documentation. Currently, I am expanding my expertise through self-study in medical coding, demonstrating my dedication to growth in the healthcare field.Whether you're looking for a reliable assistant to handle your e-commerce store, improve customer satisfaction, or support your medical practice, I am ready to deliver results.
Experience: Less than 6 months
I am a certified nursing assistant in pediatric,palliative and bed care
Experience: 1 - 2 years
Experience: 1 - 2 years
Utilizing APIs to seamlessly synchronize product details such as variants, sizes/colors, quantities, SKUs, images, and pricing. I ensure all product listings are accurate, visually appealing, and optimized to attract and convert customers. With a keen eye for detail, I excel at crafting clear and engaging product titles and descriptions that align with visuals to enhance the customer experience.
Experience: Less than 6 months
I was an Account Associate in a BPO for Retail business where I handled customer's query and tracked orders
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Basic proficiency in Spanish, gained through a structured 3-level course. Capable of handling basic communication and understanding common phrases.
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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