* 13 years experience working with international clients and customers
* 4 years experience on customer service
* 4 years experience on sales
* 6 years running an online store
* 2 years freelancer and transcriptionist for podcasts based in Australia and Ireland
SKILLS
* Virtual Assistant
* General Transcriptionist
* Shopify Customer Support
* Wordpress VA
*
* General Research
GENERAL SKILLS
* Professional
* Very keen to details
* Reliable
* Efficient
* Can work with minimal or no supervision at all
* Highly Skilled in Customer Service
* Fast learner
I am an excellent transcriptionist who can provide flawless and accurate work to my clients. I am very efficient and competent and can submit deliverables on time. I am fluent in English and I am accustomed to different accents including US, Australia, UK, Ireland and New Zealand. I have no difficulty with the Australian accent as I've been transcribing for Australian clients for two years now.
I am a highly skilled customer service lead for a marketplace in Shopify. My job includes answering queries both from customers regarding issues on their orders as well as sellers regarding issues on their products and their store.
Thanks for your interest and looking forward to working with you and serving your business. :)
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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