AMAZON ACCOUNT MANAGER (VIRTUAL ASSISTANT)

Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

Bachelors degree

Last Active

January 29th, 2025 (yesterday)

Member Since

October 6th, 2018

Profile Description

I was a former supervisor in Amazon Seller Support at a BPO company for approximately two years, with a primary focus on delivering exceptional customer service. My responsibilities included assisting sellers with addressing customer concerns, managing their selling accounts, and imparting knowledge and expertise to customer service representatives. This experience gave me valuable insights into Amazon's processes and policies, customer and buyer interactions, and even the skill of managing files using Excel.
The knowledge and skills I acquired during my tenure in Seller Support served as the foundation for my current role as a Virtual Assistant (E-commerce Account Manager), a position I have held for 5 years now, both on a part-time and full-time basis across various marketplaces such as:
- Amazon Seller Central (NA and EU)
- eBay (US and UK)- Shopify (US and UK)
- Codisto/Marketplace Connect (US and UK)
- AdLister (UK)
- Orange Connex Fulfillment Platform (UK)
I've developed expertise in multiple aspects of E-commerce operations, especially on Amazon. This includes tasks like setting up accounts, managing product listings, inventory planning, increasing sales, resolving account and listing issues, handling customer concessions, and ensuring prompt payments. Furthermore, I have the knowledge and skills to reinstate suspended listings or accounts, demonstrating my proficiency in navigating E-commerce platform intricacies.
I am enthusiastic about the opportunity to collaborate with you in the near future. If you have any further questions or would like to discuss details, please don't hesitate to contact me. 
I appreciate you taking the time to go through my profile!