Virtual AssistantCustomer Service Rep/Telemarketer/Data Entr

Overview

Looking for full-time work (8 hours/day)

at $6.82/hour ($1,200.00/month)

Bachelors degree

Last Active

January 20th, 2025 (today)

Member Since

September 3rd, 2018

Profile Description

Experienced customer service representative, virtual assistant, billing clerk, and executive assistant with a proven track record of providing exceptional support, resolving complex issues, and delivering outstanding service. Possessing stUpgrade to see actual infog communication, problem-solving, and organizational skills, adept at managing multiple tasks and prioritizing effectively. Demonstrated expertise in handling customer inquiries, managing administrative tasks, handling billing processes, and supporting executives in a fast- paced and dynamic enviUpgrade to see actual infoment. Committed to delivering exceptional customer satisfaction, fostering positive relationships, and ensuring seamless operations.

DECEMBER 2019 – MARCH 2024ADMINISTRATIVE ASSISTANT,PREMIUM CLEANING SERVICES
Administrative Assistant / Sales Representative• Successfully initiated cold calls to potential clients andsecured appointments.• Maintained an organized appointment calendar andmanaged email, chat, and SMS communication.• Handled administrative tasks, resolved customercomplaints, and managed invoicing.• Maintained meticulous records and collaborated with theoperations team.• Ensured a professional image and contributed to processimprovements.

OCTOBER 2016 – OCTOBER 2019
CSR / OPERATIONS ANALYST,
TELEPERFORMANCE T-MOBILE

Customer Service Representative/Cold Calling• Provided exceptional customer support.• Used multiple communication channels effectively.• Demonstrated stUpgrade to see actual infog product knowledge.• Solved problems efficiently.• Maintained accurate documentation.• Collaborated with cross-functional teams.• Acted as a brand ambassador.• Consistently exceeded performance metrics.
Operations Analyst:• Process analysis and optimization• Performance reporting• Data analysis and collaboration• Workflow automation• Root cause analysis• Systems and tools implementation• Audits and quality checks• Strategic planning and decision-making