A+ Experience Virtual Assistant|E-commerce|Shopify

Overview

Looking for part-time work (4 hours/day)

at $15.00/hour ($1,320.00/month)

Associates degree

Last Active

November 22nd, 2024 (3 days ago)

Member Since

August 4th, 2018

Profile Description

Are you seeking a dedicated and detail-oriented professional to streamline your order processing, manage your Shopify store, handle data entry, and provide exceptional customer support? Look no further! With extensive experience in e-commerce, inventory management, and customer service, I am here to assist you in achieving your business goals efficiently and effectively.

Core Skills and Expertise:
*Order Fulfillment & Inventory Management: Efficiently process and manage orders across various platforms, ensuring timely delivery and accurate inventory tracking.
*Data Entry & Email Management: Meticulous data entry and proficient email management to keep your operations running smoothly.
*Customer Support: Deliver top-notch support via email and chat, resolving issues and handling inquiries with professionalism and empathy.
*E-Commerce Platforms: Proficient in managing Shopify, Amazon, and other e-commerce platforms.

Tools & Technologies:
Shopify
Amazon
Faire
Monday
Asana
QuickBooks
Cin7
Dear
Xero
Klaviyo
Omnisend
Zoom
Slack

Professional Experience:

E-Commerce Company, Australia
Wholesale and Retail Coordinator
August 2020 - September 2022
*Managed e-commerce platforms across the US, Canada, UK/Europe, and Asia, including QuickBooks, Dear, Shopify, Amazon, Cin7, and Faire.
*Handled order processing, invoicing, and customer service for wholesale and retail operations.
*Conducted inventory management, sales reporting, and ad-hoc tasks to support over all business operations.
*Providing training to new employees

Wholesale and Marketing Admin promoted as above mention role
*Supported the CEO with general office management, order processing, and customer service.
*Managed e-commerce platforms across US and Canada using (QuickBooks, Dear, Shopify, Amazon) and assisted with freight forwarding and inventory reports.

Australian Clinic
Data Entry Specialist (Part-time)
August 2018 - August 2020
*Entered and updated client personal information and referral data into spreadsheets.

Teleperformance Cebu, Philippines
Customer Service Representative
October 2017 - March 2020
*Provided exceptional email support for Amazon Seller Central and phone support for JPMorgan & Chase Bank.

Why Choose Me?
With a proven track record in e-commerce and customer support, I offer a combination of technical expertise and a customer-centric approach. I am committed to delivering high-quality results and ensuring your business runs smoothly.

Let's work together to achieve your goals! 

Availability: I am available for part-time work and flexible with hours to meet your needs.